Privacy Policy for mariselvox.com

Your privacy is important to us at mariselvox.com. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and digital services.

What Information We Collect

We collect specific types of information to provide and enhance our services. Below we outline the categories of information collected.

• Personal information such as your name, email address, phone number, and other details provided when you fill out forms on our website.
• Technical data, including IP address, browser type, device identifiers, and browsing activity while using our site.
• Usage information such as page visits, navigation patterns, and interaction with website features and content.
• Any communications or inquiries directed to our team, including support requests or feedback submissions.

How Your Information Is Used

We use your information for several lawful purposes, all aimed at improving your website experience and ensuring service quality.

• To personalise your visit and provide relevant content tailored to your interests and needs.
• For administration, analytics, website improvement, and monitoring website performance.
• To communicate with you about updates, promotions, or service announcements you have opted to receive.
• To address inquiries and provide customer support, always keeping records for quality assurance.

Legal Basis for Processing Data

We process your data in accordance with Australian privacy legislation and, where applicable, GDPR.

The primary legal bases include consent (when you opt in), fulfilment of services or contracts, compliance with legal obligations, and legitimate business interests.

Sharing Your Information

We do not sell your personal information. However, limited sharing may occur under specific conditions.

• We may share your information with service providers who support our website’s infrastructure or assist in providing our services.
• When required by law, court order, or regulatory authority, we may disclose your information to meet legal obligations.
• In the event of a business transfer, merger, or acquisition, information may be shared with the new entity, subject to this policy.

Protecting Your Data

We implement appropriate security measures to protect your personal information against loss, misuse, or unauthorised access. Encryption, access controls, and regular audits help ensure your data remains safe. While we take precautions, no system is completely secure. Please contact us if you have concerns about data protection.

Your Privacy Rights

As a user, you have certain rights under Australian law and, where applicable, international privacy regulations.

• You can request access to your personal information held by us at any time.
• You may ask for corrections to any inaccurate or incomplete information.
• You have the right to withdraw consent to marketing or data processing activities, where applicable.
• You may request deletion of your data, subject to legal or contractual retention obligations.

About Cookies

Cookies help us enhance your experience and analyse website performance. For full details, refer to our separate Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Information

If you have questions about this Policy or wish to exercise your rights, please contact us using the following details.

How We Update This Policy

We may amend this Privacy Policy as laws change or services evolve. Changes will be posted here with updated effective dates.